Do you have questions? Consult our frequently asked questions

👀 Before contacting us, please check the questions/answers below.

📌 If you still don’t find the answer to your question, you can contact us by filling in the contact form available at the bottom of the page.

⏰ Please note that we answer questions within 48 business hours (we are closed on Fridays).

FAQ

About the Arabic Group Courses

1st step: You have to pass a level test online, click here to access the form

2nd step: When subscriptions will open, you will be able to choose your group and fill in the subscription form, complete the order by paying your subscription via credit card. You will receive a confirmation for your subscription. You will receive a confirmation for your subscription.

Once the subscription confirmed, you receive an email with your schedule, your class, and your program.

None. You can subscribe even if you don’t know the letters of the alphabet and not a single word of vocabulary… Our lowest level begins with learning to read.

We offer an “immersion” teaching method; which means our lessons are exclusively in Arabic, they are available for great beginners (there are no special requirements). The lessons take place via a virtual classroom equipped with a whiteboard. When it’s time for the lesson the teacher and the student connect to the classroom and have an oral and written interaction, and a visual interaction via the whiteboard.

Lessons are composed of three parts, one oral part which is a dialogue training, one lesson part based on the teaching material ( chosen book/program), and the third part for the exercises/ dictation.

You can read some reviews about our “all in Arabic” teaching method:

  • One student is talking about the great beginner level: Click here (french only)
  • One student who completed the full level: Click here (french only)

A student who is starting at the lowest level (learning to read) will be able to take part in a conversation at level 2 or 3. At level 4 to 5 his expression level is stronger as well as his understanding, he is now able to read books without vowels (still with some efforts), at level 6 to 7 he understands subtleties of the Arabic language, learning balagha/ chi3r is introduced. At levels 8 to 10 comes the sophistication.

The student who finishes all the levels (of our program) has the level of someone coming out of high school (in an Arabic speaking country).

No, classes are not mixed.

Our program, composed by us and improved from year to year for 14 years. It’s based on 12 levels It aims to be complete in every aspect of the language.

Lessons take place completely in Arabic. It’s a 100% immersion method that grants quick and effective progress. Our teachers are used to teach to non-Arabic speakers. You can read one of the reviews about it by clicking here

Lessons take place twice a week for 1h40 each lesson.

The whole session lasts 40 hours.

You will receive your schedule before the beginning of the lessons, so you will connect yourself to the classroom address we provided, at the days and hours announced on your schedule.

You will meet your teacher and your classmates. The lesson (in-group) lasts 1h40, the time needed to fully benefit of the lesson which is composed of three essential parts:

  • 1) Oral
  • 2) Theory
  • 3) Practice

You will have homework to send to your teacher and exams to validate your acquired knowledge.

The class is composed of 3 to 7 students.

Once you will have passed your level test, you will have the possibility to choose your schedule and subscribe if there is still a place available.

A full session (40 hours) costs 140 euros. So 3.5€/h

To this you have to add 7 euros for the book. There are no registration fees.

Absences from group lessons will not be made up.

When you miss a lesson, the rest of the group is studying. You will have to catch-up (to avoid being late in your lessons) with the help of a classmate.

Please note that you still will have to inform us about your non-attendance.

Group lessons are suitable for adults and teenagers. You can enroll your child from 16 years old.

Boys will have to be registered with men and girls with women.

If you don’t see any group for your level, contact us, we will add you to a waiting list and will create a group for your level with other students of your level if there are some.

The lessons will take place only if the group is composed of minimum of 3 students. In the case where a group doesn’t have enough students, lessons will not start, if another group of your level is available we will offer you to enter it, otherwise, you will be added to the waiting list.

No. Once registered you have reserved a place. So you are engaged to study for the whole session.

Every subscription is definitive; no postpone or refund will be granted. Subscribe only if you are available and motivated to learn.

About the Private Courses (Arabic & Quran)

On the subscription page, choose your teacher and schedule then fill in the subscription form, complete the order by paying your subscription via credit card.

You will receive a confirmation for your subscription per email.

None. You can subscribe even if you don’t know the letters of the alphabet and not a single word of vocabulary… Our lowest level begins with learning to read.

Yes, the private Arabic courses and the private Quran courses are available for children from 5 or 6 years.

For Arabic, we even have special programs for them (Minatu Rahman, Saudi Primary program..)

No, classes are not mixed. Women must choose a female teacher and men a male teacher.

For Arabic: you choose the subject and the book you wish to study (A complete program/book or only grammar, or only conjugation or only conversation…) from the list we offer. If you don’t know what to choose, we can choose for you according to your objectives.

For the Quran: You decide which part of the Quran you want to memorize. Concerning the study of the rules of Tajweed, you can choose between our 4 levels program or the study of “Touhfatoul Atffal” or “Al Jazariya” (or other among our list).

Lessons take place completely in Arabic. It’s a 100% immersion method that grants quick and effective progress. Our teachers are used to teach to non-Arabic speakers. You can read one of the reviews about it by clicking here

One lesson lasts 45 minutes, it’s the time needed to benefit from the lesson without losing your concentration.

The private courses (Arabic or Quran) are subscribed on a monthly, biannual, or annual basis.

Your subscription is without obligation, you can cancel it directly from your member area (in one click). Your subscription will, therefore, be canceled and you will no longer be billed the following month, semester, or year.

The private courses are subscribed on a monthly, biannual, or annual basis. Without engagement.

So, you buy a subscription of one (or more) classes per week for 1 month/6 months or 1-year renewable according to the chosen formula.

For Arabic:

  • 1 lesson per week, 5 lessons/month = 25 euros/month
  • 2 lessons per week, you have to double the once a week subscription, so: 25 euros x 2
  • 3 lessons per week, you have to triplethe once a week subscription, so: 25 euros x 3
  • etc…

A decreasing price is applied for the biannual and annual subscriptions:

➡ Biannual subscription (every 25 week) = 6 euros/h
22.5 euros/month for 1 lesson per week, 25 lessons/semester
(payable every 25 week 112.5 euros)

➡ Annual subscription (every 12 months) = 5.33 euros/h
20 euros/month for 50 lessons/year
(payable every year 200 euros)

For Quran:

  • 1 lesson per week, 5 lessons/month = 20 euros/month
  • 2 lessons per week, you have to double the once a week subscription, so: 20 euros x 2
  • 3 lessons per week, you have to triplethe once a week subscription, so: 20 euros x 3
  • etc…

A decreasing price is applied for the biannual and annual subscriptions:

➡ Biannual subscription (every 25 week) = 4.5 euros/h
18 euros/month for 1 lesson per week, 25 lessons/semester
(payable every 25 week 90 euros)

➡ Annual subscription (every 12 months) = 4 euros/h
15 euros/month for 50 lessons/year
(payable every year 150 euros)

You are engaged for one month with the monthly subscription, 6 months for the biannual subscription, and 1 year for the annual subscription.

You can cancel your subscription 1 week before the date of its renewal. Without cancellation from your side, your subscription will be automatically renewed.

So you are not committed to renewing your subscription

You choose your schedule according to the list displayed on the registration form for each subject.

These are private lessons, you are alone with the teacher.

If you want your lesson to be catch-ed-up, you will have to inform us about your non-attendance (via your member area) 2 WORKING hours before the lesson (we are closed on Fridays).

You have a right to one non attended lesson per month; further non attendances will not be catch-ed up So please make sure to choose a schedule that suits you before subscribing.

No, a lesson is not enough to make yourself an impression about the efficiency of a course, especially with an immersion method

You can subscribe for only a month and decide if you want to continue or not after that (you can cancel your monthly subscription before its renewal).

Every subscription is definitive; no postpone or refund will be granted. Subscribe only if you are available and motivated to learn.

General

The payment is processed per credit card via STRIPE. The payment is secured (you can see the padlock and the “HTTPS” in the URL address of our website).

A stable Internet connection, a computer, a headset, a microphone, and an Arabic keyboard. Concerning the keyboard, you can buy Arabic letter stickers to place on your keyboard ( for sale in Islamic libraries).

Our classes are compatible with all devices: Windows, Mac as well as tablets and smartphones, however for more comfort we advise you to study on a computer (to have a keyboard at your disposal), especially for the Arabic courses.

The lessons take place in a virtual classroom equipped with a microphone and a white-board (Zoom). Lessons don’t take place on Skype.

In private classes (Arabic and Quran) the classes start directly after registration (the next day). You will receive the start date of the course with the confirmation email.

For the GROUP (Arabic) courses, the session dates are displayed on the registration form and you will receive an email reminding you of these dates.

You didn't find the answer to your question? Contact us.

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🚨 Please make sure to fill in your email address so that we can answer you.

⏰ Please note that we answer questions within 48 business hours (we are closed on Fridays).

⛔ For any modification of your subscription or to report an absence, please log in to your member area. You have access to the features to manage your subscription independently.